Privacy Policy

Effective Date: June 11, 2025


Carolina Shades and More ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us, including through RingCentral’s cloud communication services.


1. Information We Collect

We collect personal information you provide, such as:

  • Name, email address, phone number, and mailing address when you fill out forms, place orders, or contact us.
  • Payment information for processing orders, securely handled by our payment processors.
  • Customer Proprietary Network Information (CPNI), such as call or SMS details, when using RingCentral services.
  • Website usage data (e.g., IP address, browser type) via cookies and analytics tools.


2. How We Use Your Information

We use your information to:

  • Process orders and provide customer support.
  • Communicate with you via email, SMS, or phone, including promotional offers (with consent).
  • Prevent spam and fraud and ensure compliance with applicable laws, including TCPA and CPNI regulations.
  • Improve our website and services through analytics.
  • Comply with legal obligations, such as retaining call detail records.


3. SMS and Communication Consent

By providing your phone number, you consent to receive SMS or calls from us for transactional and marketing purposes, in compliance with RingCentral’s SMS/MMS Content Policies and TCR requirements. To opt out, reply “STOP” to any SMS or contact us at carolinashadesandmore@gmail.com, 910-316-5641 (NC), or 843-992-0606 (SC). We do not use purchased or third-party lead lists.


4. Sharing Your Information

We share your information only with:

  • Service providers (e.g., RingCentral, payment processors) to deliver services.
  • Legal authorities when required by law (e.g., for public safety or fraud prevention).
  • Business partners with your consent.
  • Affiliates and subsidiaries for internal operations.


We do not sell or share CPNI with third parties outside our affiliates, except as required by law.


5. Your Rights

You may:

  • Access, review, or delete your personal information by contacting us.
  • Opt out of marketing communications at any time.
  • Limit use of your data under applicable laws (e.g., CCPA).


Contact us at carolinashadesandmore@gmail.com, 910-316-5641 (NC), or 843-992-0606 (SC) to exercise these rights.


6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings. See our Cookie Notice for details.


7. Data Security

We use industry-standard measures to protect your information, but no method is 100% secure. We comply with RingCentral’s security standards, including ISO/IEC 27001.


8. Children’s Privacy

We do not knowingly collect information from children under 13, per COPPA. Contact us if you believe we have such data.


9. Changes to This Policy

We may update this policy. Changes will be posted here with a new effective date.


10. Other Policies


11. Contact Us

For questions, contact: Carolina Shades and More, carolinashadesandmore@gmail.com, 910-316-5641 (NC), 843-992-0606 (SC).